COVID-19 Service Updates and Facility Closures

As the situation with COVID-19 evolves, Northumberland County continues to take numerous precautions across our operations to prevent the spread of this virus. Our utmost concern is preserving the health and well-being of our residents and staff.  We encourage residents to postpone non-essential visits to our facilities. Consider instead contacting our staff by phone, or viewing our list of forms, applications and permits that can be completed online.

For residents attending a County facility, please note that visitors are required to wear a non-medical mask or face covering. This requirement is in alignment with the order issued by the Haliburton, Kawartha, Pine Ridge District Health Unit (HKPRDU), and includes the exemptions specified by the Health Unit.  Learn more.

All County services not listed below continue to operate as usual. As this situation evolves, cancellations and closures may continue to be implemented. Please continue to monitor this page and the official County Facebook and Twitter accounts for updates.

Program and service updates - as of January 16, 2021

Commissioner of Oaths

Commissioner of Oaths services are available at County Headquarters at 555 Courthouse Road, Cobourg. Please email the County Clerk ahead of time or call 905-372-3329 ext. 2238 or ext. 2259 to ensure that a Commissioner is available.

Learn more about commissioning of documents. 

Community & Social Services 

The Community & Social Services team remains committed to supporting all tenants and clients as we navigate these stressful and changing times.

The Community and Social Services department remains open but encourages all non-emergency needs to be addressed using phone, email or text. If you are unsure how to contact your caseworker directly, please call our reception at 905-372-6846 or 1-800-354-7051.

Our document drop-box remains available 24-hours a day outside of the main doors at 555 Courthouse Road, Cobourg.

If you have any questions or concerns please contact our office.

Community Services

Walk-in services, including intakes and appointments, are available however we encourage you to phone or email for information wherever feasible. Scheduling meetings in advance is encouraged.

Staff are happy to speak with you by phone or by email. You can also text us at 289-274-4323 for further information.

We are not able to visit you in the community (at your home, or the hubs) during this time. We will update this information as it changes.

Emergency School-Age Child Care for Essential Frontline Workers

On Monday, December 21, the Government of Ontario announced Safer at Home Restrictions for 28 days starting December 26 and ordered a range of time-limited public health actions to help curb the spread of COVID-19. On Thursday, January 7, 2021, the government confirmed that all elementary schools, publicly-funded and private, will remain temporarily closed for in-person learning rather than reopening on January 11, with students engaged in virtual learning until at least January 22, 2021. In-class learning is currently scheduled to resume on January 25 for both elementary and secondary students.

During the period when elementary schools are operating virtually, licensed child care centres and authorized recreation and skill-building providers will be closed to school-aged children. This includes all before and after school programs. These programs may resume operation when elementary schools return to in-person learning on January 25, 2021.

Licensed child care centres and homes serving younger (below school-age) children may remain open for the full duration of the Safer at Home Restrictions. Operators with Junior/Senior Kindergarten-aged children who are not registered in school but are instead registered in licensed centres as of December 21, 2020, may continue to serve these children throughout the duration of these time-limited public health actions, including the week when elementary schools have moved to a virtual learning model. Please contact the operator directly regarding their plans.

Following the directive of the Government of Ontario, Northumberland County is coordinating with local child care providers to offer targeted Emergency Child Care Services for school-age children to eligible health care and other frontline workers, for the period of January 4 to 24, 2021. Licensed centres or homes approved to operate emergency care will be open with limited school-age spaces to facilitate health and safety measures. As these spaces are limited, the County may have to prioritize care based on the occupation and type of care required, in alignment with provincial criteria. 

A list of approved professions for emergency child care is available on the Province’s website. If approved, emergency school-age child care will be offered at no cost during this one week period.  

To apply for Emergency School-Age Child Care for the period of January 4 to 24, 2021, residents are invited to complete an application.

EarlyON Child & Family Centres

All EarlyON Centres will be closed and in-person programming postponed during the Provincewide Shutdown. 

Virtual Programming during COVID-19

In response to the closure of EarlyON Child and Family Centres during COVID-19, Northumberland EarlyON educators have developed fun and engaging programs and activities for families to enjoy from the comfort and safety of their home. Check the Northumberland EarlyON Centres Facebook page for updates.

Connect with us

Our EarlyON educators are here support you and your family. We encourage you to check in with your local EarlyON educator by messaging them on Facebook or contacting them by email. Our educators look forward to connecting with you!

 

Connect with your local EarlyON educator

EarlyON Brighton

Julie Winger
brightonearlyon@gmail.com

EarlyON Campbellford

Jaime VanHuizen
campbellfordearlyon@gmail.com

EarlyON Cobourg

Kelly Robinson
kelly.robinson@nrt.ymca.ca

Samantha Kelly
samantha.kelly@nrt.ymca.ca

EarlyON Colborne

Natalie Hansey
natalie.hansey@nrt.ymca.ca

EarlyON Grafton

Natalie Hansey
natalie.hansey@nrt.ymca.ca

EarlyON Hastings

Rachel English
hastingsearlyon@gmail.com

EarlyON Port Hope

Cindy Marshall
cindy.marshall@nrt.ymca.ca

Golden Plough Lodge Long-Term Care Home

On January 16, 2021, the HKPR District Health Unit declared the Golden Plough Lodge to be in outbreak for a second time following a single staff member testing positive for COVID-19.

An initial outbreak was declared on December 21, 2020 when a single positive case of COVID-19 in a staff member was confirmed. This outbreak was declared over on January 2, 2021. 

As per Ministry of Health guidelines, a long-term care facility is considered to be in outbreak once a single case of COVID-19 has been confirmed in a resident or staff member. Through strict infection control practices, the initial outbreak was contained to the one asymptomatic staff member. Staff are working with the Health Unit to ensure stringent preventive measures are in place to keep residents and staff safe during this second outbreak.

The Golden Plough Lodge is continuing with weekly COVID testing of all staff, and continuous monitoring of all residents. As the Province does remain in lockdown at this time, restrictions are in place including the suspension of Short Stay Absences, along with general visitor restrictions.

One Essential Caregiver per resident is permitted during regular visiting hours. This individual must provide proof of a negative COVID test taken within one week of any visit to GPL.

Housing Services

All rent payments should be made wherever possible by cheque or direct deposit. Please connect with your caseworker to learn more about your options to pay rent.

Applications and annual renewals for housing should be completed by mail, fax or email wherever possible.

Northumberland County Archives & Museum

NCAM has been closed to the public. Research assistance for all public and municipal staff can continue to be requested via online form available at Northumberland.ca/Archives, by email, or by phone at 1-800-354-7050 ext. 2242.

Northumberland County Forest

All Northumberland County Forest trails remain open to the public. Please note that washroom facilities in the County Forest remain closed at this time to ensure the safety of users and staff.

As a continued precaution to protect resident health and safety, please ensure you practice physical distancing when using forest trails, keeping a distance of 6 feet between you and other trail users, and stay home if you are feeling sick.

Ontario Works

Walk-in services including intakes are provided on a limited basis. Clients are encouraged to schedule an appointment in advance by phone (1-800-354-7051) or text (289-274-7869). Appointments will take place by phone wherever feasible.

  • Apply for Ontario Works online
  • Apply for Ontario Works by phone: 1-800-354-7051 ext. 2468
  • Already in receipt of OW? Check your payment and file status through the Interactive Voice Response Line: 1-800-808-2268 (you will need your member ID number and PIN – if you aren’t set up for the IVR, you will need to contact your caseworker to activate)
  • Already in receipt of OW? Access information about your file and report changes to income, address, phone number online (you will need your Member ID number and a valid email address that you have confirmed with your caseworker in order to register)
  • To connect with your caseworker, call our office at 1-800-354-7051. You can also reach your caseworker by text at 289-274-7869. (Note: if you have not contacted your worker by text before, please identify your caseworker’s name and/or your name).
Provincial Offences Act matters (eg: traffic tickets)

The Ministry of the Attorney General has notified the public of changes to Provincial Offences Act (POA) proceedings in Ontario.

All in-person Provincial Offences matters from March 16, 2020 through to and including January 22, 2021 are being adjourned and rescheduled to a later date. Read the official Notice to the Public:

Notification of rescheduled court dates

If you had a matter scheduled before the Provincial Offences court between March 16, 2020 and January 22, 2021, please do not attend court. This applies to all POA courts in Ontario. Notice of a new court date will be sent to you by mail, to the address on file with the court. Unfortunately, due to the high volume of cases being rescheduled, we are unable to respond to telephone or email inquiries to confirm court dates, at this time. Please await the mailed notice and refer to this for your new court date.

To update your mailing address with Northumberland County POA Court Services, contact our office by accessing the information listed under the Tickets/Court Services section of our Contact Us page. 

If you need to speak with the Prosecutor or request a trial in relation to a ticket you have received, please select and sign option 3 on the ticket that you received from the officer and mail or email the completed notice to our office at the address indicated on the ticket or the email address provided. If you choose to email the notice, please scan both sides of the ticket to be included with your email.   

Tickets, fines and applications to the court

Administrative offices for POA matters in Northumberland, located at 860 William Street, Cobourg, have been closed to the public as a precaution against the spread of COVID-19. However, POA staff continue to provide administrative services such as processing of tickets, fines, and applications to the court.

Residents can connect with staff about these matters in the following ways:

General Inquiry

Phone: 905-372-3329 ext. 5300

Fax: 905-372-6529

Accessibility Inquiry

Phone: 905-372-3329 x5293

Fax: 905-372-6529

Email us

Residents are encouraged to pay tickets online, and to access online forms, by visiting Northumberland.ca/POA

860 William Street does remain accessible for other Ministry of the Attorney General/Ontario Court of Justice processes. Please note, all visitors are screened at the front entrance prior to being admitted access to the facility. 

Provincial Offences Act staff remain committed to providing a response to public inquiries within 48 hours of receipt or your message, whether by telephone or email.

Shelter for Individuals Experiencing Homelessness

Shelter services for individuals experiencing homelessness have resumed at Transition House shelter's Chapel Street, Cobourg location as of Friday, July 17. At that time, operations concluded at the temporary emergency homelessness shelter at Cobourg Collegiate Institute (CCI), established in the early days of COVID-19.

Learn more about emergency shelter services for those experiencing homelessness in Northumberland.

The Business & Entrepreneurship Centre Northumberland
All workshops and seminars have been postponed, and client consultations will be conducted by phone. The Factory (co-working space) will be closed as of March 17. Distribution of small business information, resources, tools and templates are available by calling 1-800-354-7050 ext. 6222, or by visiting becn.ca.
Waste Operations

Weekly curbside collection continues as scheduled. The County encourages residents to make use of curbside services to dispose of their day-to-day waste, recyclables and green bin materials. 

Bag tag requirements

Bag tags are required on each bag of garbage set out for collection. A maximum two-bag limit per week per household remains in place.   

Bag tags available for purchase online

In order to increase availability of online services and further promote physical distancing, Northumberland County has launched an online service for residents to purchase bag tags directly through the County website for home delivery. This service is available on a trial basis as the County assesses resident interest and uptake.  

Landfill and transfer stations (Community Recycling Centres)

All CRCs remain open during their regular days and hours of operation.

Restrictions remain in place at all CRCs to protect the health and safety of staff and customers during the COVID-19 pandemic. In addition to a requirement for physical distancing at all times, this includes:

  • (NEW) As an additional precautionary measure in alignment with the transition to lockdown, as of December 29th all visitors to the CRCs are asked to wear a mask at any point when they are outside of their vehicle. 
  • Limiting payment methods to debit and credit only
  • Household Hazardous Waste will be accepted during specific hours at the Bewdley and Brighton CRCs

Safe waste disposal

Going forward, all household garbage must be in bags. Loose garbage in cans will not be collected. Please remember to put used masks, gloves, wipes, other types of medical waste and Kleenex in the garbage, not recycling.

Kitchen waste must be in a certified compostable bag, tied, in the green bin.

Household hazardous waste

Household Hazardous Waste (HHW) is now accepted at ourBewdley and Brighton Community Recycling Centres (CRC)during the following hours:

Bewdley CRC:

Tuesday and Saturday: 8:30 a.m. - 5:00 p.m.Thursday: 9:30 a.m. - 5:00 p.m.

Brighton CRC:

Monday, Wednesday, and Saturday: 8:30 a.m. - 5:00 p.m.

The Seymour and Cobourg HHW depots will remain closed for the remainder of 2020.

Driver safety

Please practice social distancing around waste collection staff. While we know you may want to show your appreciation for the necessary and hard work they continue to do, please do so by giving the a wave or a smile, from at least six feet away.

County Council and public meetings

In order to limit public gatherings as a precaution against the spread of COVID-19, Northumberland County Council will conduct virtual meetings until further notice.

Residents can tune into Council proceedings by phone, or online via the County's YouTube channel

County Council meetings take place on the third Wednesday of each month, beginning at 9:30 a.m. Council meeting agendas and minutes for each meeting are available on our Council page.

County facility closures and access restrictions

600 William Street, Cobourg - closed to the public
Administrative offices at this location include Economic Development, Tourism, Land-use Planning and Inspection services, Settlement Services, the Business & Entrepreneurship Centre, and Major Projects. Staff continue to operate from this location and are providing modified services.  
Golden Plough Lodge - visitor restrictions

On January 16, 2021, the HKPR District Health Unit declared the Golden Plough Lodge to be in outbreak for a second time following a single staff member testing positive for COVID-19. Staff are working with the Health Unit to ensure stringent preventive measures are in place to keep residents and staff safe during this second outbreak.

Due to the current Provincial Lockdown, restrictions are in place including the suspension of Short Stay Absences, along with General Visitor restrictions.

One Essential Caregiver per resident is permitted during regular visiting hours. This individual must provide proof of a negative COVID test taken within one week of any visit to GPL.

Landfill and waste transfer stations (Community Recycling Centres) - some restrictions

All CRCs remain open during their regular days and hours of operation.

Restrictions remain in place at all CRCs to protect the health and safety of staff and customers during the COVID-19 pandemic. In addition to a requirement for physical distancing at all times, this includes:

  • As an additional precautionary measure in alignment with the transition to lockdown, as of December 29th all visitors to the CRCs are asked to wear a mask at any point when they are outside of their vehicle. 
  • Limiting payment methods to debit and credit only
  • Household Hazardous Waste will be accepted during specific hours at the Bewdley and Brighton CRCs.
Material Recovery Facility - closed to the public

The Material Recovery Facility at 280 Edwardson Road, Grafton is closed to the public. Recycling operations continue at full capacity.

Provincial Offences offices - closed to the public

Administrative offices for Provincial Offences Act (POA) matters in Northumberland, located at 860 William Street, Cobourg, have been closed to the public as a precaution against the spread of COVID-19. However, POA staff continue to provide administrative services such as processing of tickets, fines, and applications to the court.

860 William Street does remain accessible for other Ministry of the Attorney General/Ontario Court of Justice processes. Please note, all visitors are screened at the front entrance prior to being admitted access to the facility.

Looking for updates about program and facility closures in your municipality?

Township of Alnwick/Haldimand   Municipality of Brighton   Town of Cobourg   Township of Cramahe   Township of Hamilton   Municipality of Port Hope    Municipality of Trent Hills

 

Unfortunately, due to the high volume of cases being rescheduled, we are unable to respond to telephone and email inquiries to confirm court dates, at this time. Please await the mailed notice and refer to this for your new court date.