COVID-19 Service Updates and Facility Closures

As the situation with COVID-19 evolves, Northumberland County continues to take numerous precautions across our operations to prevent the spread of this virus. Our utmost concern is preserving the health and well-being of our residents and staff.  We encourage residents to postpone non-essential visits to our facilities. Consider instead contacting our staff by phone, or viewing our list of forms, applications and permits that can be completed online.

For residents attending a County facility, please note that as of July 13, visitors are required to wear a non-medical mask or face covering. This requirement is in alignment with the recent order issued by the Haliburton, Kawartha, Pine Ridge District Health Unit (HKPRDU), and includes the exemptions specified by the Health Unit.  Learn more.

Program and service updates - as of August 10, 2020 

Commissioner of Oaths
Commissioner of Oaths services are not available at this time. Please check back regularly for updated information regarding this service.
Community & Social Services 

The Community & Social Services team remains committed to supporting all tenants and clients as we navigate these stressful and changing times.

The Community and Social Services department remains open but encourages all non-emergency needs to be addressed using phone, email or text. If you are unsure how to contact your caseworker directly, please call our reception at 905-372-6846 or 1-800-354-7051.

Our document drop-box remains available 24-hours a day outside of the main doors at 555 Courthouse Road, Cobourg.

If you have any questions or concerns please contact our office.

Community Services

Walk-in services, including intakes and appointments, have been suspended. Meetings must be scheduled in advance, and will be done by phone wherever feasible.

Staff are happy to speak with you by phone or by email. You can also text us at 289-274-4323 for further information.

We are not able to visit you in the community (at your home, or the hubs) during this time. We will update this information as it changes.

EarlyON Child & Family Centres

All EarlyON Centres have been closed until further notice.

Virtual Programming during COVID-19

In response to the closure of EarlyON Child and Family Centres during COVID-19, Northumberland EarlyON educators have developed videos of fun and engaging programs and activities for families to enjoy from the comfort and safety of their home. Check the Northumberland EarlyON Centres Facebook page for daily updates Monday through Saturday at 10 a.m. and 3 p.m.

Northumberland EarlyON centres are collaborating with community partners to explore ways to continue offering support to EarlyON families during this time. Please check our Facebook page for updates.

Connect with us

Our EarlyON educators are here support you and your family. We encourage you to check in with your local EarlyON educator by messaging them on Facebook or contacting them by email. Our educators look forward to connecting with you!

Connect with your local EarlyON educator

EarlyON Brighton

Julie Winger
brightonearlyon@gmail.com

EarlyON Campbellford

Jaime VanHuizen
campbellfordearlyon@gmail.com

EarlyON Cobourg

Kelly Robinson
kelly.robinson@nrt.ymca.ca

Samantha Kelly
samantha.kelly@nrt.ymca.ca

EarlyON Colborne

Natalie Hansey
natalie.hansey@nrt.ymca.ca

EarlyON Grafton

Natalie Hansey
natalie.hansey@nrt.ymca.ca

EarlyON Hastings

Rachel English
hastingsearlyon@gmail.com

EarlyON Port Hope

Cindy Marshall
cindy.marshall@nrt.ymca.ca

Golden Plough Lodge Long-Term Care Home

On Thursday, June 11, 2020, in consultation with the Chief Medical Officer of Health, the Ontario Government announced the gradual resumption of visits to long term care homes. On July 15, 2020 the Ministry of Long Term Care then issued an updated directive.

To support the gradual resumption of visits at the Golden Plough Lodge in a way that best protects the health and safety of residents, staff have implemented several processes and protocols. Per Ministry of Long Term Care directives, the following visitor requirements are in place:

Outdoor Visits (Courtyard Garden) - Effective Friday, July 17, 2020

  • Visits must continue to be booked in advance
  • Pre-screening of visitors will continue
    • Visitors are no longer required to attest to COVID-19 testing
    • Face coverings/masks must be worn and social distancing practiced
  • Visits may now include two visitors, no packages or gifts may be exchanged

Indoor Visits (Fireside Lounge) - Effective Wednesday, July 22, 2020

  • Visits must be booked in advance
  • Pre-screening of visitors will continue
    • Visitors must attest to negative COVID-19 testing within the previous two weeks and subsequently have not tested positive
    • Surgical/procedural masks must be worn and social distancing practiced
  • Visits may include two visitors, no packages or gifts may be exchanged

Window Visits (Fireside Lounge/Blacklock Cottage Dining Room)

  • Visits must continue be booked in advance
  • No screening of visitors is required
  • The number of visitors is not restricted; however, visitors should be from the same social bubble or practice social distancing accordingly amongst themselves when visiting

To schedule a visit with a resident of the Golden Plough Lodge, please contact the Resident & Family Services Manager at 905-372-8759 ext. 3266.

The Golden Plough Lodge continues the practice of strict 72-hour quarantine for resident packages and gifts. Please continue to deliver packages to the designated drop box. The drop box is available Monday to Friday 8:00 am to 4:00 p.m. and excludes statutory holidays. Prior to delivery, please continue to call reception (905-372-8759 ext. 0).

Housing Services

All rent payments should be made wherever possible by cheque or direct deposit. Please connect with your caseworker to learn more about your options to pay rent.

Applications and annual renewals for housing should be completed by mail, fax or email wherever possible.

Licensed child care 

Early learning and child care operators are working with the Ministry of Education, Haliburton Kawartha Pine Ridge District Health Unit and Northumberland County's Early Years Services team to ensure child care facilities and early learning professionals are prepared and program policies are established to re-open safely during the ongoing pandemic. The details and the timelines for programs re-opening vary. Families are encouraged to contact their service provider directly for additional information.

Northumberland County Archives & Museum

NCAM has been closed to the public. Research assistance for all public and municipal staff can continue to be requested via online form available at Northumberland.ca/Archives, by email, or by phone at 1-800-354-7050 ext. 2242.

Share your COVID-19 experience

NCAM is collecting stories from local residents about their experience during the COVID-19 pandemic.

Learn more

Northumberland County Forest

Following the provincial announcement of the reopening of provincial parks, all Northumberland County Forest trails have reopened to the public as of Friday, May 15. Please note that washroom facilities in the County Forest remain closed at this time to ensure the safety of users and staff.

As a continued precaution to protect resident health and safety, please ensure you practice physical distancing when using forest trails, keeping a distance of 6 feet between you and other trail users, and stay home if you are feeling sick.

Ontario Works

Walk-in services including intakes are suspended. Intakes must be scheduled in advance, and will be done by phone wherever feasible.

  • Apply for Ontario Works online
  • Apply for Ontario Works by phone: 1-800-354-7051 ext. 2468
  • Already in receipt of OW? Check your payment and file status through the Interactive Voice Response Line: 1-800-808-2268 (you will need your member ID number and PIN – if you aren’t set up for the IVR, you will need to contact your caseworker to activate)
  • Already in receipt of OW? Access information about your file and report changes to income, address, phone number online (you will need your Member ID number and a valid email address that you have confirmed with your caseworker in order to register)
  • To connect with your caseworker, call our office at 1-800-354-7051. You can also reach your caseworker by text at 289-274-7869. (Note: if you have not contacted your worker by text before, please identify your caseworker’s name and/or your name).
Provincial Offences Act matters (eg: traffic tickets)

The Ministry of the Attorney General has notified the public of changes to Provincial Offences Act proceedings in Ontario.

All Provincial Offences-related court appearances have been postponed until after September 11, 2020. Read the official Notice to the Public:

If an individual has a matter before the Provincial Offences court scheduled before this time they do not need to attend court. Notice of a new court date will be sent to the individual by mail, to the address on file with the court.

Administrative offices for Provincial Offences Act (POA) matters in Northumberland, located at 860 William Street, Cobourg, have been closed to the public as a precaution against the spread of COVID-19. However, POA staff continue to provide administrative services such as processing of tickets, fines, and applications to the court.

Residents can connect with staff about these matters in the following ways:

General Inquiry

Phone: 905-372-3329 ext. 5300

Fax: 905-372-6529

Accessibility Inquiry

Phone: 905-372-3329 x5293

Fax: 905-372-6529

Email us

Residents are encouraged to pay tickets online, and to access online forms, by visiting Northumberland.ca/POA

860 William Street does remain accessible for other Ministry of the Attorney General/Ontario Court of Justice processes. Please note, all visitors are screened at the front entrance prior to being admitted access to the facility. 

Shelter for Individuals Experiencing Homelessness

Shelter services for individuals experiencing homelessness have resumed at Transition House shelter's Chapel Street, Cobourg location as of Friday, July 17. At that time, operations concluded at the temporary emergency homelessness shelter at Cobourg Collegiate Institute (CCI), established in the early days of COVID-19.

The Business & Entrepreneurship Centre Northumberland
All workshops and seminars have been postponed, and client consultations will be conducted by phone. The Factory (co-working space) will be closed as of March 17. Distribution of small business information, resources, tools and templates are available by calling 1-800-354-7050 ext. 6222, or by visiting becn.ca.
Waste Operations

Weekly curbside collection continues as scheduled. The County encourages residents to make use of curbside services to dispose of their day-to-day waste, recyclables and green bin materials. 

Bag tag requirements

Bag tags are required on each bag of garbage set out for collection. A maximum two-bag limit per week per household remains in place.   

Bag tags available for purchase online

In order to increase availability of online services and further promote physical distancing, Northumberland County has launched an online service for residents to purchase bag tags directly through the County website for home delivery. This service is available on a trial basis as the County assesses resident interest and uptake.  

Landfill and transfer stations (Community Recycling Centres)

Community Recycling Centres (CRCs) in Bewdley, Seymour, and Brighton were closed temporarily however as of May 1, all CRCs have reopened to the public. In combination with ongoing curbside collection, access to the CRCs will further ensure that residents are able to dispose of all urgent waste items.

As of June 1, all CRCs are now open during their regular days and hours of operation.

Restrictions remain in place at all CRCs to protect the health and safety of staff and customers during the COVID-19 pandemic. This includes:

  • Limiting the number of vehicles entering the site at one time (please note that customers may experience delays in excess of 30 minutes entering the CRCs)
  • Limiting payment methods to debit and credit only
  • Household Hazardous Waste will be accepted during specific hours at the Bewdley and Brighton CRCs

With current public health direction that people stay home as much as possible, Northumberland County strongly encourages residents to limit trips to the CRCs to essential waste disposal only at this time. If you have capacity to store items at home, please do so until CRCs return to normal operations.

Safe waste disposal

Going forward, all household garbage must be in bags. Loose garbage in cans will not be collected. Please remember to put used masks, gloves, wipes, other types of medical waste and Kleenex in the garbage, not recycling.

Kitchen waste must be in a certified compostable bag, tied, in the green bin.

Household hazardous waste

Household Hazardous Waste (HHW) is now accepted at our Bewdley and Brighton Community Recycling Centres (CRC) during the following hours: 

Bewdley CRC:

Tuesday and Saturday: 8:30 a.m. - 5:00 p.m. 
Thursday: 9:30 a.m. - 5:00 p.m. 

Brighton CRC:

Monday, Wednesday, and Saturday: 8:30 a.m. - 5:00 p.m.

The Seymour and Cobourg HHW depots remain closed.

Events

As a precaution against the spread of COVID-19, the annual Mayors' Keep the County Clean Challenge and Material Recovery Facility Open House events have been cancelled.

Recycling boxes & Lids

Blue and grey Recycle Right box and lid exchanges/purchases are temporarily unavailable.

Driver safety

Please practice social distancing around waste collection staff. While we know you may want to show your appreciation for the necessary and hard work they continue to do, please do so by giving the a wave or a smile, from at least six feet away.

All County services not listed here continue to operate as usual. As this situation is developing quickly, cancellations and closures may continue to be implemented at any time. Please continue to monitor this page and the official County Facebook and Twitter accounts for updates.

County Council and public meetings

In order to limit public gatherings as a precaution against the spread of COVID-19, Northumberland County Council will conduct virtual meetings until further notice.

Residents can tune into Council proceedings by phone, or online via the County's YouTube channel

County Council meetings take place on the third Wednesday of each month, beginning at 9:30 a.m. Council meeting agendas, minutes and dial-in information for each meeting are available in our Council Portal.

County facility closures and access restrictions

600 William Street, Cobourg - closed to public
Administrative offices at this location include Economic Development, Tourism, Land-use Planning and Inspection services, Settlement Services, the Business & Entrepreneurship Centre, and Major Projects. Staff continue to operate from this location and are providing modified services.  
Golden Plough Lodge - restricted access

On Thursday, June 11, 2020, in consultation with the Chief Medical Officer of Health, the Ontario Government announced the gradual resumption of visits to long term care homes. On July 15, 2020 the Ministry of Long Term Care then issued an updated directive.

To support the gradual resumption of visits at the Golden Plough Lodge in a way that best protects the health and safety of residents, staff have implemented specific processes and protocols for both outdoor and indoor visits. Restrictions are in place. 

To learn more, and to schedule a visit with a resident of the Golden Plough Lodge, please contact the Resident & Family Services Manager at 905-372-8759 ext. 3266.

Landfill and waste transfer stations (Community Recycling Centres) - some restrictions

As of June 1, all CRCs are now open during their regular days and hours of operation.

Restrictions remain in place at all CRCs to protect the health and safety of staff and customers during the COVID-19 pandemic. This includes:

  • Limiting the number of vehicles entering the site at one time (please note that customers may experience delays in excess of 30 minutes entering the CRCs)
  • Limiting payment methods to debit and credit only
  • Household Hazardous Waste will be accepted during specific hours at the Bewdley and Brighton CRCs.
Material Recovery Facility - closed to public

The Material Recovery Facility at 280 Edwardson Road, Grafton is closed to the public. Recycling operations continue at full capacity.

Provincial Offences offices - closed to public

Administrative offices for Provincial Offences Act (POA) matters in Northumberland, located at 860 William Street, Cobourg, have been closed to the public as a precaution against the spread of COVID-19. However, POA staff continue to provide administrative services such as processing of tickets, fines, and applications to the court.

860 William Street does remain accessible for other Ministry of the Attorney General/Ontario Court of Justice processes. Please note, all visitors are screened at the front entrance prior to being admitted access to the facility.

Looking for updates about program and facility closures in your municipality?

Township of Alnwick/Haldimand   Municipality of Brighton   Town of Cobourg   Township of Cramahe   Township of Hamilton   Municipality of Port Hope    Municipality of Trent Hills