COVID-19 Service Updates and Facility Closures

The situation with COVID-19 is developing and changing quickly. Northumberland County is taking numerous precautions across our operations to prevent the spread of this virus. Our utmost concern is preserving the health and well-being of our residents and staff.  We encourage residents to postpone non-essential visits to our facilities until April 6, 2020. Consider instead contacting our staff by phone, or viewing our list of forms, applications and permits that can be completed online.

Program and service updates - as of March 27, 2020

 Provincial Offences Act matters (eg: traffic tickets)

The Ministry of the Attorney General has notified the public of changes to Provincial Offences Act proceedings in Ontario.

All Provincial Offences Act matters scheduled from Monday, March 16, 2020 through to and including Friday, May 29, 2020 will be adjourned and rescheduled to a later date. If an individual has a matter before the Provincial Offenses court scheduled during this time they do not need to attend court. Notice of a new court date will be sent to the individual by mail, to the address on file with the court.

Administrative offices for Provincial Offences Act (POA) matters in Northumberland, located at 860 William Street, Cobourg, have been closed to the public as a precaution against the spread of COVID-19. However, POA staff continue to provide administrative services such as processing of tickets, fines, and applications to the court.

Residents can connect with staff about these matters in the following ways:

General Inquiry

Phone: 905-372-3329 ext. 5300

Fax: 905-372-6529

Accessibility Inquiry

Phone: 905-372-3329 x5293

Fax: 905-372-6529

Email us

Residents are encouraged to pay tickets online, and to access online forms, by visiting Northumberland.ca/POA

860 William Street does remain accessible for other Ministry of the Attorney General/Ontario Court of Justice processes. Please note, all visitors are screened at the front entrance prior to being admitted access to the facility. 

Community & Social Services 

The Community & Social Services team remains committed to supporting all tenants and clients as we navigate these stressful and changing times.

The Community and Social Services department remains open but encourages all non-emergency needs to be addressed using phone, email or text. If you are unsure how to contact your caseworker directly, please call our reception at 905-372-6846 or 1-800-354-7051.

Our document drop-box remains available 24-hours a day outside of the main doors at 555 Courthouse Road, Cobourg.

If you have any questions or concerns please contact our office.

Community Services

Walk-in services, including intakes and appointments, have been suspended. Meetings must be scheduled in advance, and will be done by phone wherever feasible.

Staff are happy to speak with you by phone or by email. You can also text us at 289-274-4323 for further information.

We are not able to visit you in the community (at your home, or the hubs) during this time. We will update this information as it changes.

Housing Services

All rent payments should be made wherever possible by cheque or direct deposit. Please connect with your caseworker to learn more about your options to pay rent.

Applications and annual renewals for housing should be completed by mail, fax or email wherever possible.

Ontario Works

Walk-in services including intakes are suspended. Intakes must be scheduled in advance, and will be done by phone wherever feasible.

  • Apply for Ontario Works online
  • Apply for Ontario Works by phone: 1-800-354-7051 ext. 2468
  • Already in receipt of OW? Check your payment and file status through the Interactive Voice Response Line: 1-800-808-2268 (you will need your member ID number and PIN – if you aren’t set up for the IVR, you will need to contact your caseworker to activate)
  • Already in receipt of OW? Access information about your file and report changes to income, address, phone number online (you will need your Member ID number and a valid email address that you have confirmed with your caseworker in order to register)
  • To connect with your caseworker, call our office at 1-800-354-7051. You can also reach your caseworker by text at 289-274-7869. (Note: if you have not contacted your worker by text before, please identify your caseworker’s name and/or your name).
 Licensed child care 

All licensed child care centres in Northumberland are closed until April 6, 2020. Wee Watch Northumberland providers (home child care services) continue to operate.

Emergency Child Care for Essential Workers

Emergency child care services will be available as of April 6 to eligible health care and frontline workers who have no other options for care. As the Chief Medical Officer of Health’s Emergency Order remains in place for child care centres, this option is only for emergency situations and only licensed centres or homes approved to operate emergency care will be open, with limited spaces to facilitate health and safety measures. As there are limited spaces, the County may have to prioritize care based on the occupation and type of care required. If approved, this child care will be offered at no cost.

Review the Approved Professions list and complete an application. 

Child Care Fee Subsidy FAQ

Is the County still processing applications for child care fee subsidies?

Because we work with our licensed child care partners to confirm information in fee subsidy applications, while centres are closed, intake of fee subsidy applications is temporarily suspended. Wee Watch home child care service providers continue to operate in Northumberland, and therefore fee subsidy applications will continue to be processed for these specific services.

I am currently receiving a child care fee subsidy. Do I need to come in for my review appointment?

As of March 16, all appointments will be suspended for 3 weeks (until April 6, 2020).  Reviews will not be required during this time. Subsidies will continue until a review takes place. 

My licensed child care provider is currently closed. Will this affect my child’s allotted ‘absent’ days?

Centre closures do not count towards child ‘absent’ days.

Shelter for Individuals Experiencing Homelessness

An agreement between Kawartha Pine Ridge District School Board (KPRDSB), Northumberland County and Transition House emergency shelter is enabling Transition House - the county’s only emergency homelessness shelter - to maintain full capacity in providing shelter services for those experiencing homelessness in our community, during the COVID-19 pandemic.

Transition House services have temporarily relocated to Cobourg Collegiate Institute at 335 King Street East, Cobourg. Due to COVID-19, shelters are challenged to operate at full capacity while meeting public health guidelines. This move has enabled staff to implement the recommended social distancing measures in shelter operations, and strengthen prevention against COVID-19.  

EarlyON Child & Family Centres
All EarlyON Centres have been closed and all programming has been postponed until April 6, 2020. This timeline will continually be assessed for possible extension.
Waste Operations

Weekly curbside collection continues as scheduled. The County encourages residents to make use of curbside services to dispose of their day-to-day waste, recyclables and green bin materials.

Reduced Bag Tag Requirements

Until May 29, households are permitted to put out one free bag of garbage per week on their regularly-scheduled collection day. A maximum two-bag limit per week per household remains in place. Port Hope rural residents will also be able to dispose of one free bag of garbage per week at the Hope Transfer station.  

Landfill and Transfer Stations

As a precaution against the spread of COVID-19, the County’s Bewdley and Seymour waste transfer stations will be closed effective Wednesday, March 25th, and will remain closed until further notice.

The Hope Transfer station remains open to accept waste from Port Hope rural ward residents only. Residents are advised that only bagged garbage with proper tagging is accepted at this time (.

The Brighton landfill remains open to accept waste from commercial customers and curbside collection trucks only; it is closed to the public.

Household Hazardous Waste

Residents are asked to please continue storing Household Hazardous Waste materials in a safe place until this service returns to full operation. Seasonal Household Hazard Waste depot events in Cobourg and Seymour, planned for April 2020, have been cancelled. 

Driver Safety

Please practice social distancing around waste collection staff. While we know you may want to show your appreciation for the necessary and hard work they continue to do, please do so by giving the a wave or a smile, from at least six feet away.

Green Bins

Please use certified compostable bags for green bin collection during COVID-19 to reduce the risk to our collection staff.

Recycling Boxes & Lids

Blue and grey Recycle Right box and lid exchanges/purchases are temporarily unavailable.

Northumberland County Archives & Museum 
NCAM has been closed to the public. Research assistance for all public and municipal staff can continue to be requested via online form available at Northumberland.ca/Archives, by email, or by phone at 1-800-354-7050 ext. 2242.
The Business & Entrepreneurship Centre Northumberland
All workshops and seminars have been postponed, and client consultations will be conducted by phone. The Factory (co-working space) will be closed as of March 17. Distribution of small business information, resources, tools and templates are available by calling 1-800-354-7050 ext. 6222, or by visiting becn.ca.
Golden Plough Lodge Long-Term Care Home
At the direction of Ontario's Chief Medical Officer of Health, the Golden Plough Lodge has restricted visitation to essential visitors only as of March 14th, in order to protect the health and safety of residents. Essential visitors are defined as having very ill or end of life family members. Visitor access to the GPL is available through the Courthouse Road entrance only. Active screening for COVID-19 is in place for all staff and visitors entering the facility.
Commissioner of Oaths

Commissioner of Oaths services are not available at this time. Please check back regularly for updated information regarding this service.

All County services not listed here continue to operate as usual. As this situation is developing quickly, cancellations and closures may continue to be implemented at any time. Please continue to monitor this page and the official County Facebook and Twitter accounts for updates.

County Council and public meetings

  • A Special Meeting of Northumberland County Council will be held on Monday, March 30, 2020 at 2:00 p.m. via teleconference for Council, staff, the public and members of the media. During this meeting, Council will consider amendments to the Procedural By-Law 2020-10 to allow for electronic participation at Council meetings and temporary changes to waste bag tag requirements in order to promote social distancing as well as provide financial relief for residents in response to COVID-19. Members of the public are invited to call 1-647-374-4685 and enter the meeting identification number 641 181 080 when prompted. The line will open 15 minutes prior to the start of the meeting.
  • In order to limit public gatherings as a precaution against the spread of COVID-19, the regular meeting of Northumberland County Council scheduled for April 15, 2020 has been cancelled. The County is closely monitoring information from health officials. The Warden will determine the next meeting of County Council in collaboration with staff, and advise the public.  
  • In addition, Northumberland County is postponing, until further notice, the public meeting scheduled for March 24 at 7:00 p.m. regarding the countywide Development Charges Background Study. This meeting will be rescheduled so Council can hear public input on this study before considering implementation of a development charge.

County facility closures and access restrictions

Landfill and waste transfer stations - Brighton, Bewdley and Seymour closed to public

As a precaution against the spread of COVID-19, the County’s Bewdley and Seymour waste transfer stations will be closed effective Wednesday, March 25th, and will remain closed until further notice.

The Hope Transfer station remains open to accept waste from Port Hope rural ward residents only. Residents are advised that only bagged garbage with proper tagging is accepted at this time.

The Brighton landfill remains open to accept waste from commercial customers and curbside collection trucks only; it is closed to the public.

600 William Street, Cobourg - closed to public
Administrative offices at this location include Economic Development, Tourism, Land-use Planning and Inspection services, Settlement Services, and the Business & Entrepreneurship Centre. Staff continue to operate from this location and are providing modified services.  
Material Recovery Facility - closed to public

The Material Recovery Facility at 280 Edwardson Road, Grafton is closed to the public. Recycling operations continue at full capacity.

Provincial Offences offices - closed to the public

Aministrative offices for Provincial Offences Act (POA) matters in Northumberland, located at 860 William Street, Cobourg, have been closed to the public as a precaution against the spread of COVID-19. However, POA staff continue to provide administrative services such as processing of tickets, fines, and applications to the court.

860 William Street does remain accessible for other Ministry of the Attorney General/Ontario Court of Justice processes. Please note, all visitors are screened at the front entrance prior to being admitted access to the facility. 

Golden Plough Lodge - restricted access
Visitation at the Golden Plough Lodge remains restricted to essential visitors only, in order to protect the health and safety of residents. Essential visitors are defined as having very ill or end-of-life family members. Active screening for COVID-19 is in place for all staff and visitors entering the facility.

Looking for updates about program and facility closures in your municipality?

Township of Alnwick/Haldimand   Municipality of Brighton   Town of Cobourg   Township of Cramahe   Township of Hamilton   Municipality of Port Hope    Municipality of Trent Hills