OHT-N launches new website to improve healthcare system navigation for County residents

NORTHUMBERLAND COUNTY, Friday, May 2, 2025 – The Ontario Health Team of Northumberland (OHT-N) is pleased to announce the launch of its new website, featuring an integrated system navigation platform designed to better support patients, caregivers, residents and healthcare providers across our community. The user-friendly website (https://www.ohtnorthumberland.ca) was developed with a focus on the patient and caregiver experience, offering tailored resources and accessible information aligned with OHT-N’s core priority areas. This includes:

• Access to primary and speciality care, including coordinating care pathways for those without access to a primary care provider
• Services for seniors and older adults with complex conditions, helping individuals to maintain independence, sustain their health and age well at home
• Mental health and addiction support, with a focus on prevention, early intervention, continuous care and crisis response

The website also highlights OHT-N’s collaborative efforts in spearheading new initiatives to address identified community needs. This includes the expansion of the Rural Outreach Clinic in Colborne, a partnership with the Township of Cramahe.

“The goal of OHTs is to create a connected, sustainable healthcare system in which people can more easily access the care and support they need,” says Susan Walsh, NHH President and CEO and co-chair of the Ontario Health Team of Northumberland (with Taryn Rennicks, Executive Director, Community Health Centres of Northumberland.) “We’ve heard from patients and caregivers that navigating services can be challenging. This new website was developed in direct response to these concerns, offering a trusted, one-stop resource for local health services and supports.”

“As Chair of the Experience Partner Council, I’ve heard first-hand how frustrating it is for patients and caregivers to hunt through dozens of sites just to find the right clinic, service, or community program,” says Suzanne, Lawson. “By bringing attention to our local health organizations, highlighting primary and acute-care services, and featuring where to access caregiver resources on one intuitive navigation platform, this redesigned website turns that maze into a single front door—saving time, reducing stress, and letting people focus on their health instead of the search.”

Community members are encouraged to visit the site and provide feedback to help enhance the platform and usability. The website will be regularly updated to reflect changes in local healthcare services and public health information.
For assistance with the service navigation section of the website, or for questions on accessing health and wellness resources in the community, please contact the OHT-N’s community navigation representative at 289-265-0505.

For more information about OHT-N or to explore the new site, visit https://www.ohtnorthumberland.ca.