Ambulance and Paramedic Services

In an emergency:
Please call 911 for police, fire, ambulance and paramedic services.
Learn how you can be prepared in case of an emergency.

Northumberland Paramedics

Northumberland Paramedics provides emergency health care to County residents and visitors. We are committed to providing excellent service and care to our patients and community. To learn more, please see our Service Commitment.

Quick facts

  • We responded to over 20,000 calls in 2020 
  • We employ more than 100 Primary Care and Advanced Care Paramedics
  • We have six response stations from which we serve the municipalities of Northumberland
  • We have a fleet of 13 ambulances, four emergency response vehicles and a community support vehicle

I want to…

Give a compliment, make a complaint or share feedback

Please complete our online form.

Alternatively, you may call the Paramedic Duty Superintendent at 1-866-660-8612.

Apply for a paramedic job

Visit the County jobs page to apply to available postings.

Obtain a patient care record

Patient privacy is important to us.

Requests from patients or those authorized on their behalf

A detailed application form is required to request the release of patient health information (PHI). In order for Northumberland Paramedics to disclose PHI, we must obtain consent of the individual to whom the information pertains or their legally identified substitute decision maker. PHI will only be disclosed for reasons allowed under the Personal Health Information Protection Act (PHIPA) 2004.

You may complete the application form online however, due to the nature of these requests, you must also present government-issued identification (ID) in person prior to the release of any documents. You may present ID at the time of document pick-up at 600 William Street, Suite 300, Cobourg.

Should you have any questions about this process, please contact us.  

Requests from law enforcement agencies

We ask that our law enforcement partners please contact us for more information.

Learn about…

Ambulance bases in Northumberland County

Response stations are located strategically throughout the county to provide quick responses to emergency calls. Please note that paramedics may not always be at the station – always call 911 in an emergency.

  • Brighton – 20 Elizabeth Street
  • Campbellford – 146 Oliver Road
  • Cobourg (Headquarters) – 600 William Street
  • Colborne – 232 Purdy Road
  • Port Hope – 423 Croft Street
  • Roseneath – 9160 County Road 45

Becoming a paramedic

Many colleges in Ontario offer Primary Care and Advanced Care Paramedic programs. Learn about available programs by visiting the Ontario Colleges website.

CPR and First Aid

Knowing CPR and First Aid could help save a life. Find out how you can learn CPR and First Aid.

Paramedic certifications

Our paramedics are certified as either Primary Care Paramedics (PCP) or Advanced Care Paramedics (ACP). PCPs have received at least two years of college education, along with continuing medical education four times per year. Advanced Care Paramedics have received the foundational two years of college education, as well as at least one additional year of specialized education, and attend continuing education sessions four times per year.

You can identify PCPs by the one stripe on their shoulder epaulette and ACPs by two stripes on their shoulder epaulette.

Public Access Defibrillator (PAD) program

Northumberland Paramedics manages a Public Access Defibrillator (PAD) program, maintaining Automated External Defibrillators (AED) in many community facilities throughout Northumberland County. These AEDs are provided for access by members of the public in response to a cardiac arrest.