Community Services and Support

Northumberland County is committed to protecting the health and well-being of residents and staff. Precautionary measures have been put in place across County programs and services to support community action against the spread of COVID-19. For program and service updates, visit our COVID-19 Updates page.

If you have low to moderate income and you are not eligible for ongoing help through Ontario Works, our Community Outreach Program may be able to assist you.

Our outreach workers can meet with you in your community to talk about your needs and work with you to come up with a plan to help.

Our Community Services division also offers training opportunities to aide in community capacity building. The newest program being offered is RentSmart, a free program designed for tenants, those who want to start renting, and landlords.

What can Community Outreach help with?

An outreach worker will speak with you about your needs and can tell you about places in the community that might be able to help you. If you would like, you can ask your outreach worker to go with you to these places.

Community services and outreach workers may help you in the following areas:


If you are homeless, at risk of being homeless or need help getting housing, there is support available to work with you and help you apply for the shelter benefit.


If you are at risk of having your utilities cut-off or if they have been cut-off already, there is support available to work with you and help you apply for the shelter benefit.


Our community outreach program may be able to help if:

  • Your teeth hurt and you do not have coverage for the dentist
  • You need dentures and you cannot afford them
  • You need prescription drugs that you cannot afford
  • You need eyeglasses


If you need help with food, clothing or transportation, an outreach worker can connect with you about your needs.

Contact Community Outreach

If you are looking for help, you can call our office at 905-372-6846 or 1-800-354-7051 ext. 2001 to talk to someone about what you need.

Our performance data

Interested in learning about what we are doing? Check out our C&SS Spotlight for our performance data.